About us
Consultation and Collaboration for HealthCare Improvement
Building organizational capacity for sustained improvement in Patient Safety and Quality of Care since 1999.
You have the Quality Plan and goals and you are working hard with your team to get results – but your quality outcomes are stuck! Your patient safety program has leveled off! There is so much on your plate and little time to motivate your organization to make the necessary changes to reliably improve your clinical outcomes, enhance patient safety, and provide an exceptional experience of care.
Change is needed, yet you are unsure of how to instill the processes that will work best within your organization.
You need a boost: A catalyst, a new element, from outside the mix that will instill evidenced based practices into your organization and deliver the quality outcomes your patients deserve and your staff want to provide.
PBA will collaborate with the leaders of your organization to understand its strengths, resources, needs, and aspirations. We are the catalyst– the external ingredient– that will energize your organization with new quality and patient safety knowledge and skills, tailored technology, customized processes and new behaviors. We help you create a culture of quality and safety that sustain improvements.
We will engage your executive and physician leaders, managers, and your frontline staff in the exciting and real work of improving care. Along the way, we coach your staff, build “bench strength” in your quality department, find technology to support the effort, and instill learning and improvement into daily work. You will achieve positive, measurable results– improved patient satisfaction scores, lower infection rates, and better clinical outcomes.
With your team is engaged in the process of change, quality care improvements will be sustained!
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Pamela Brown Associates LLC
Pamela Brown focuses exclusively within the healthcare sector, applying her more than 40 years of deep and broad clinical and quality management experience within academic, community, and rural hospitals. She has a proven track record of building effective, integrated quality management programs in large and small hospitals that successfully engage board, executive and physicians leaders, and staff in quality initiatives, resulting in significant and sustained improvement in quality of care measures.